Terms & Conditions of Sale
I (we) understand that VersaCheck.com or a designated authorized fulfillment agent as
referenced on the associated sales documentation, (herein after referred to as Seller), is
the provider of the product(s) and service(s) sold under this transaction. I (we) hereby
certify that I (we) have read these Terms and Conditions of Sale ("Terms of Sale") and agree
to abide by them. I (we) certify that all statements made in preparing Seller's order on credit
or immediate payment ("non-credit") are true and complete and are made for the purpose of
obtaining credit or completing the sale and payment for products and services ordered here.
Any subsequent purchases made by me (us) shall be subject to these Terms of Sale unless
modified in writing by a reseller, distribution, affiliate or other agreement ("Business
Agreements"). All terms and conditions of this agreement are to be performed ex. Seller
warehouse. I (we) acknowledge and agree that delinquency charges at the rate of 1.50 % per
month will be charged on all balances remaining unpaid from the date said amounts are incurred,
whichever term applies under the circumstances. In the event of default and referral to an
attorney or collection agency, I (we) agree to pay all costs of collection including reasonable
attorney fees. This Agreement is governed by the laws of the state designated by Seller, except
for its conflict of law provisions. The exclusive forum for any actions related to this
Agreement shall be in the sole discretion of Seller. I (we) consent to any venue and
jurisdiction as designated by the Seller.
1. Websites, Branding and Trademarks
Seller provides product(s) and service(s) that are sold through several ecommerce sales
channels (websites) and other retail sales channels as well. All trademarks and associated
websites are the property of their respective owners.
2. Quotations via Phone, Fax, Web Shopping Cart or Email
Prices quoted are subject to change at any time on the websites and/or shopping cart system at
the sole discretion of Seller For all correctly quoted sales prices for which payment has
already been made, Seller will honor the quoted price. In the event goods are ordered and/or
paid for based on erroneously quoted prices or terms, Seller will advise and work with the
customer, providing appropriate pricing and allowing the customer reasonable time to accept or
reject the order submission based on corrected price(s), with full right for refund and returns,
as applicable under the circumstances.
3. Order Placement & Acceptance
Orders may be placed by Web Shopping Cart. Acceptance of orders may be subject to credit
approval, address verification and other steps as determined to be necessary under the
circumstances by Seller Order delays may occur due to unforeseen contingencies such as fire,
flood, strikes, theft, acts of God, and other causes, and are beyond the control of Seller.
Cancelled orders may require compensation to Seller by the customer for incurred costs,
restocking fees and related obligations and expenses as determined by Seller and/or as stated
in the applicable Business Agreement, if any. Absent explicit approval of credit terms via
email, website confirmation pages or other commonly used means, shipment constitutes Credit and
Payment Method approval, and non-shipment constitutes decline, of order(s) and/or Payment
methods proposed or (if applicable) credit terms requested. Downloaded software registration
and/activation may be cancelled at the sole discretion of Seller if the credit card payment by
the user is charged back against the Merchant account Seller.
4. Product & Service Delivery & Returns
Unless otherwise specified, the price quoted for product(s) and service(s) sold by Seller are
for a single shipment or delivery of service or download of software, without storage, F.O.B.
point of sale or shipment location of Seller Prices quoted are based on continuous and
uninterrupted delivery of the complete order. If the circumstances and specifications state
otherwise, Seller will charge accordingly at current rates. Title for goods and/or services
shipped or provided from/by Seller passes to the customer upon delivery to the carrier by
Seller or in the case of downloadable product(s) or service(s), at initiation of the download
by the customer.
Customer may request, and Seller, at its sole discretion, may grant product Return Merchandise
Authorizations ("RMA's") for merchandise, subject to applicable terms and conditions associated
with those products. A 25% restocking fee will be charged, but could be waived at the sole
discretion of Seller.
To send products requiring warranty service to Seller, an RMA number must be obtained.
RMA must be requested within the time frame specified below:
Software, Toner, Ink, Check Paper |
30 Days |
Printers, Hardware Accessories |
14 Days |
RMA's granted and authorized require the following conditions be satisfied before customer's account will be credited.
- The RMA# must be clearly marked on the OUTSIDE of the shipping container,
- Receipt of goods from customer by Seller, must occur within 30 days of date of RMA issuance,
-
Goods returned must be in new/resalable condition, unregistered, in their original
packaging (including UPC code), and include all original packing material, blank warranty
cards, manuals and accessories,
-
If returning products purchased as part of a bundle, the complete bundle must be returned,
except for exchanges and repairs. All the above mentioned conditions must be fulfilled for
the complete bundle,
- Upon receipt, proper identification and matching of returned goods with the RMA issued
for it will be performed by Seller and it is determined that the goods are returnable.
If any of the above conditions are not met, Seller reserves the right to refuse the return.
- Opened software
- Downloaded software
- All consumables (ink and toner cartridges, paper, etc.) once opened
- Special Order merchandise
Please inspect order carefully upon receipt. Seller must be immediately notified about
missing goods/goods damaged during shipment within 24h of receipt.
For your protection, we recommend that you insure any returned items and use a traceable
carrier that can provide you with delivery confirmation. Seller shall not be responsible for
items returned that are lost or damaged in transit. Postage and handling charges, both to and
from Seller's warehouse will be paid by the customer, and are non-refundable. At Seller's
discretion, Seller may reimburse shipping charges related to the return or exchange of
defective products inside the U.S. only (see #10). Seller will not be liable for the receipt
of goods returned without proof of delivery.
We refund shipping charges to return products to Seller in the following cases:
Amount of shipping refund will be based on lowest basic rates (without extra services).
Please allow up to three weeks for reimbursement.
5. Payment Terms
Payments will be in net cash based on terms as stated on the invoice or shopping cart
Receipt/Confirmation page less dollar amounts of any authorized RMA's or other credits
previously authorized and granted by authorized Seller personnel to the customer's account.
Seller's liability is limited to the quoted selling price for defective goods, without
additional liability for special or consequential damages. If payment is not made, customer is
liable for all costs of collection incurred plus reasonable surcharges in Seller discretion.
6. Liability
Disclaimer of Implied Warranties - Seller's maximum liability whether by negligence, contract
or otherwise will not exceed the return of amounts collected on invoices issued for shipments
in dispute. Under no circumstances will Seller be liable for specific, individual or
consequential damages. Seller will not be liable for any inability to supply the product(s) or
services(s).
7. Shipping / Delivery of products
Please use this formula to determine when your order will arrive:
Shipping Time + Shipping Method = Total Delivery Time
- Shipping time (the time between ordering a product and the product leaving Seller
warehouse) depends on stock availability.
- Orders usually ship within 24-48 hours*.
- Payment verification may occasionally delay order processing.
- Stock availability is indicated for each product on Seller's website.
- Seller does not ship or schedule delivery on Saturday, Sunday or holidays.
(e.g. FedEx Ground Home Deliveries makes deliveries Tues-Sat;
FedEx Ground Business makes deliveries Mon-Fri)
- Please allow an additional 24 to 48 hours for weekend orders.
- Seller is not liable for late/delayed deliveries by shipping carriers.
* Excludes Ground delivery (please contact Seller customer service to confirm current delivery schedule)
8. Back Orders
Seller uses its best effort to stock sufficient inventory of products and strives to deliver
all orders complete the first time. If for some reason Seller is out of stock on a product at
the time of ordering, Seller will ship the other products ordered and the back ordered item as
soon as it is received in Seller warehouse. You can check the status of the order by using the
VersaCheck.com Account Manager, sign in as a returning customer. Click Order History and select
Order Status.
9. Order Cancellation
Orders must be cancelled prior to shipment. If you cancel after the order has shipped or
downloaded, you must request a Return Merchandise Authorization (RMA) and will be subject to
the rules and conditions set forth in topic #4 of this agreement. To ensure rapid cancellation,
please call Seller customer service or sign into the VersaCheck.com Account Manager on the web
site, click on Order History and cancel to submit a cancellation request.
10. Shipping Charges
Customer is responsible for all shipping charges.
No refunds for products damaged by carriers.
11. Credit Card Payment Policies
Seller accepts select Credit Cards. Seller uses industry accepted methods to verify card holder
address and card code information. Orders for which this information cannot be positively
verified will be declined by Seller but the authorized funds may be held by the card issuing
bank as per the issuing bank's rules and regulations. Seller does not accept prepaid credit
cards, gift card credit cards, etc., that do not allow Seller to verify the billing address of
the account holder. If customer still uses such cards unbeknownst to Seller the amount
authorized may be held by the issuing bank. Seller will not be able to release such authorized
funds!
For new customers:
-
We desire to protect customers from fraudulent transactions; therefore, all orders placed
within a time determined in Seller discretion of setting up an account need to be shipped to
the address recorded with your credit card company as verified during the credit card
authorization during order placement.
-
Seller verifies billing and shipping addresses and contact phone numbers with credit card
companies on all new accounts. If the billing or shipping address or phone number on your
account differs from your credit card records, your order could be declined. Therefore,
please verify that your account information with respect to your credit card company is
correct.
- Additionally, a first time order over a minimum amount in Seller discretion is subject to
Seller verification procedures and may delay the processing of your order.
Hold authorizations incurred due to incorrect address information or card code
cannot be released!
As an additional service, Seller's Customer Service Department may contact you via e-mail and/or
phone to verify your order.
Refunds for cancelled orders will be credited back to the original credit card
used to charge the order.
12. Check/Money Order Payment Policy
Orders paid via check or money order can be held for time period in Seller discretion prior to
being released to Seller's order processing department. Please review Section #7 of this
agreement to determine approximate delivery time.
Refunds for cancelled orders paid for by check or money order will be sent as a check to the
billing address. This may take up to 60 days after the cancellation order was received.
13. Wire Transfer Payment Policy
Orders paid via wire transfer will be held until the wire is confirmed by Seller's bank prior
to being released to Seller's order processing department. Please review Section #7 of this
agreement to determine approximate delivery time.
Customer is responsible for all associated wire transfer fees and 3rd party charges.
Refunds for cancelled orders will be sent as a check to the billing address on the order.
TC Version: 2014-11-07-01